Shipping Policy
Processing & Shipping Times
We strive to process all orders as quickly as possible. Please allow 2-5 business days for order processing before shipment. Once your order is shipped, delivery times vary based on your location:
- Standard Shipping (U.S.): 5-10 business days
- Expedited Shipping (U.S.): 2-5 business days
- International Shipping: 7-21 business days (varies by destination)
Please note: Processing times do not include weekends or holidays.
Shipping Rates & Methods
Shipping rates are calculated at checkout based on your location and selected shipping method. We offer:
- Free Standard Shipping on U.S. orders over $XX (optional if you want a free shipping threshold).
- Real-time carrier rates for faster shipping options.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking updates.
International Shipping
We currently ship worldwide! However, international customers are responsible for any customs duties, taxes, or fees imposed by their country. Delays due to customs clearance may occur.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather conditions, or unforeseen circumstances. If your package is significantly delayed, please contact the carrier first.
Lost or Stolen Packages
Crowned in Rubies is not responsible for lost or stolen packages once marked as "delivered." If you experience issues, please check with your local carrier or file a claim with them.
Address Changes & Order Issues
If you need to update your shipping address, please contact us within 24 hours of placing your order at [Your Support Email]. We are unable to change addresses once an order has shipped.